At Radical Marine, we understand that purchasing involves sharing sensitive information. Your privacy is our highest priority, and we are committed to protecting your data with the same care we use to prepare your boat for the water.

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We collect information that is necessary to provide you with a seamless purchasing experience. This includes:

• Personal Details: Name, email address, phone number, and shipping/billing address.

• Vehicle Specifications: Information about your boat (make, model, weight) to ensure the trailer you purchase is a safe and legal match.

• Digital Data: Cookies and usage data to improve our website’s functionality and your browsing experience.

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Your financial security is non-negotiable. To ensure your "peace of mind," we do not store your full credit card or bank account details on our local servers.

• Third-Party Verification: We use industry-leading, PCI-compliant third-party banking services (such as sumup) to process payments.

• Encryption: These providers use high-level SSL (Secure Socket Layer) encryption to verify your identity and authorize transactions safely.

• No Manual Storage: Our staff will never ask for your full credit card number over unsecured email or chat.

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We use the information we collect to:

• Process and fulfill your orders.

• Provide accurate quotes.

• Comply with legal requirements for trailer registration and titling.

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We believe in staying connected, but we promise not to clutter your inbox. After a successful purchase, you can expect to hear from us regarding:

• Order Confirmation: An immediate receipt of your transaction.

• Logistics & Pickup: Coordination for the delivery or collection of your trailer.

• Important Safety Notices: In the rare event of a manufacturer recall or safety update, we will contact you immediately via phone and email.

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We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

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We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.